email marketing

The Ultimate Guide to E-commerce Email Marketing

What is email marketing?

Email marketing, a powerful strategy employed by businesses, involves sending targeted messages to potential or existing customers. Through these emails, companies can sell products, educate their audience, and foster loyalty. By doing so, they enhance brand awareness, build a positive reputation, and establish trustworthy relationships with their clientele. In Kochi and beyond, online advertising firms recognize the value of email marketing as a means to drive sales and elevate brand visibility.

Why Email Marketing is Important for E-commerce?

Email marketing has a significant role in making a business successful. The advantages of implementing email marketing are huge. Email marketing allows for developing brand awareness, building relationships, promoting content, generating leads, marketing products, etc. Almost half of the world’s population uses emails to communicate. Mass acquisition of email makes it a perfect medium for your marketing. Mobile devices allow users to access mail instantly; this combination of mobile and email marketing gives you an extraordinary pace and reach in performing your marketing.

Let you build strong customer relationships

Email marketing plays a pivotal role in driving business success. Its advantages are manifold: from fostering brand awareness and nurturing customer relationships to promoting valuable content, generating leads, and marketing products. With nearly half of the global population using email for communication, it’s a powerful medium for reaching your audience. The seamless integration of mobile devices and email marketing ensures swift access and remarkable outreach.

Helps build brand awareness

Increasing brand recognition is a crucial task for any company hoping to expand. The intangible factor that encourages consumers to select your goods over rivals’ is brand awareness. Customers can purchase from you more when they are familiar with you.

The brand’s logo and any graphic material must be included in emails you send them. Additionally, you need to make sure that every email has the same images and color scheme. This makes your brand more memorable to consumers of all time. If you are having trouble completing all of these, you can get assistance from the best digital marketing company  in Kochi.

Emails are incredibly successful at driving sales

When you use emails to promote your brand, you give your audience the opportunity to buy right from the email on their phone. The likelihood that a reader will take action increases with the attractiveness and targeting of your content. Links to your websites may be included in the email’s body. It helps you re-engage customers who haven’t bought from you in a while and even upsell your current clientele.

Enhance your time and budget

Budget and time constraints are a constant in business, particularly for small businesses. However, email marketing typically has very low initial costs. Most email marketing companies provide reasonably priced marketing packages. Email marketing automation allows you to set up time commitment on autopilot. Your branding may benefit from using email marketing services from a reputable  SEO company in Kochi

Types of E-Commerce Emails

1. Welcome Emails

The first step in building a positive relationship with a customer is sending them a welcome email. This will be difficult since you want to make the best possible first impression. Ensure that your email has a clear goal, engages the recipient, and prompts action. It is wise to begin with a mail template that is basic, tidy, and visually appealing.

2. Re-engagement Emails

This email, or series of emails, is intended to retarget or re-engage users who aren’t responding to your regular emails right now. There are a few good reasons to end a relationship. While some of the causes are within our control, others are not.

  • Sending a lot of emails.
  • Your emails aren’t in the interest of your customers.
  • Your customer’s inbox is packed full of emails from other brands. Etc.

Re-engagement emails are meant to bring these customers back to your attention and pique their interest in your offerings. Using expressions like “We miss you” and “Please come back” to remind recipients of their previous interactions with your brand are some of the most effective email marketing techniques.

3. Promotional Emails

We all get a ton of promotional emails every day, and the majority of them lack structure and strategy. Every day, a plethora of emails are sent to us all, and the majority of them are so dull and pointless that nobody wants to read them. Now, from a brand perspective, this is bad, and you should take extra care when crafting promotional emails.

In contrast to all other emails, such as account information and order confirmations, promotional emails typically have the goal of converting email subscribers into customers. These emails are used by brands to advertise their goods, services, deals, occasions, and campaigns. Thus, you have to be extremely careful when making it.

4. Post Purchase Emails

Every customer’s first purchase lays the groundwork for your relationship with them. Sending follow-up emails to your customers is necessary to keep them as patrons. A post-purchase email is any correspondence you send to customers about the purchases they made. It contains important details regarding the purchase that your customer made.

Disadvantages of Email Marketing

Spam: Spam and commercial emails annoy consumers. The recipient of the email may delete and unsubscribe if you do not send it to the appropriate target audience. Make sure your email abides by the regulations regarding data protection and privacy.

Design flaws: The appearance of your email should be consistent across all platforms. When creating the email design, you should take extra care because some designs will display differently on different devices.

Size Issues: You should attach images and other files to emails that you send. Emails with a lot of images may take longer to load, which could annoy and alienate your readers.

Competition: Since email marketing is a well-liked marketing strategy, users are not only receiving your email in their inboxes. Thus, you ought to be able to distinguish yourself from the emails sent by your rivals. You need to give content creation and email design more thought. Employing a social media marketing company in Kochi can assist in creating engaging designs and content.

Top E-Commerce Email Marketing Tools

  • Constant Contact
  • HubSpot Email Marketing
  • Mailchimp
  • Mailmunch
  • EmailOctopus


Now that you are aware of the benefits and drawbacks of digital marketing, it is time to incorporate them into your company. Hiring email marketing services from a reputable digital marketing company in Kochi will yield better results. But Kochi is home to a plethora of digital marketing firms that can help you grow your company; one such firm is Earon’Technology. We have a reputation for providing accurate, goal-oriented services that have aided numerous national and international brands in achieving sustained success, and we are confident that we can do the same for you. Your needs will be easily handled by our in-house digital marketing team. Make an appointment with us right now.


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